Lead conversion puts a lot of pressure on call handlers. CallSource Call Coaching is designed to give your team a fundamental understanding of the core skills needed to convert more callers into customers.
The Core Four Categories are:
Ask for the Commitment
Call Coaching gives call handlers the tools and support they need to do their job. Call Coaching improves call conversion rates and moves a call handler from good to great.
CallSource Call Coaching is built on our Core Four Principles which were born out of our over 26-year history of listening to and analyzing over 1 billion calls.
How it Benefits You
More appointments is the point
Call Coaching improves performance in core call handling skills. Our clients find a direct correlation from Call Coaching to higher call-to-appointment rates.
Data driven solution
Knowing your call handler performance from a data report provides a cleaner and measurable solution to assess the best ways to bring improvement. The data can benchmark your call handlers across other call handlers in your business segment.